In all practical cases, we will deliver until your bedroom. This also includes delivery to apartments in high rise buildings. Of course, it would be most helpful if there is a lift which can accommodate the mattress. In other cases, we still strive to bring the mattress up to house manually but will do it on a best effort basis.
Whilst we will strive to deliver the best customer experience, we will keep you posted in case of extraneous circumstances that are outside our control.