We offer 100% refund if you are not happy with your mattress purchase within 100 Nights from the date the mattress was delivered to you.
We want this to be a fair deal and do not want the trial to be misused. The exceptions to the policy is if and when the mattress is not returned in the same condition that it was delivered in. For example: If there are stains or damages or tampering with the mattress in any form, then we are unable to accept the mattress back. We hope it is a fair ask to expect that we get the mattress back in the condition that it was delivered to you in.
Please also make sure that the original invoice is given back to us when you are claiming a refund under the 100 Nights Trial.
The deal is simple: If you do not like the mattress, please give the mattress back in undamaged condition and we will refund 100% of the amount. Please note that there are no partial refunds under any circumstances. We either give a 100% refund or no refund at all (if case the mattress is damaged, stained or tampered with or if the original invoice is not returned back). Hope this is a fair ask!
To summarise to be eligible for a refund, please keep the following in mind-
- Please take care of the mattress - no stains or damages
- Please ensure that the original invoice is retained. Not the scan copy or email printout.
- Refund request is sent to us through email (hello at sundayrest dot com) with in 100 Nights of receiving the mattress
We recommend that you read all the articles that are part of the 100 Nights Trial program to understand the policy in detail.
Content in this article is for informational purposes only and by no means presents a legal contract. Please write to us at [email protected] if you have any questions or need clarifications.